30 Day Money Back Guarantee

Have you Changed your Mind?

If you've changed your mind about your purchase within the 30 day money back period, Kitchen Warehouse will be pleased to offer you a refund or exchange provided that:

• You return the item within 30 days of purchase
• You provide adequate proof of purchase
• The item is in its original state (unused and re-saleable)
• Item must be in its original packaging, complete with instruction manuals and all accessories.

In these instances the customer will bear the expense of returning the goods to Kitchen Warehouse whether in-store or online. If you wish to exchange, please note that a separate shipping fee to send the exchanged item may apply.

If you are unable to provide satisfactory proof of purchase, Kitchen Warehouse may, at its absolute discretion, provide you with an exchange to the current value of the item provided that:

• The item is in its original state (unused and re-saleable)
• Item must be in its original packaging, complete with instruction manuals and all accessories.
• We can verify that the item was originally purchased from Kitchen Warehouse.
• The item is not a Special Exception (see Returns Policy); and Satisfactory Identification (see Returns Policy) is presented at the time of the return.

For all enquiries please contact our customer service team on 1800 332 934 or email them at customerservice@kitchenwarehouse.com.au.