Workshops are conducted in a demonstration style to allow you to watch and learn from our presenters. We bring in professional chefs, talented cooks and bakers, and artisan food producers to demonstrate anything from fundamental skills to trendy techniques. They do all the prep and cooking, while you enjoy the food they serve up. You will also get a copy of the recipes they prepare so you can recreate them at home. Workshops are not hands-on unless otherwise specified.

In-store activities may be ticketed or free. Ticketed workshops and events require advance booking and payment for each individual wishing to attend. Activities that don’t require bookings are open to everyone to attend.

Yes, you need to pay in full online to secure a place at any paid activity.

You will receive an email confirmation after you have completed a booking online or purchased a ticket at a store as long as you provide an email address. We do not give or post physical tickets. We will protect your information in line with our privacy policy.

We understand that things come up. Just let us know seven days in advance and we are happy to provide you with a credit or transfer your booking to another class where possible. If you need to cancel your booking with less than seven days notice, you can nominate a replacement instead of forfeiting your payment.

We regret that we cannot refund you if you change your mind about a booking. But we will be happy to provide you with a credit or transfer your booking to another class, where possible, if you notify us at least seven days before the scheduled activity. If you need to cancel your booking with less than seven days notice, you can nominate someone else to attend instead of forfeiting your payment.

Most in-store activities, unless otherwise specified, are designed for adults only. We suggest that you don’t bring children along, to ensure you and other participants enjoy the activity.

Please advise us of any allergies prior to booking an activity. Whilst we make every effort to produce and cook recipes as advertised, these may be subject to change based on the availability of ingredients. We cannot guarantee that food prepared and served will not contain any allergens. Participants with allergies attend at their own risk.

We put a lot of effort into ensuring that you will enjoy our in-store activities and we endeavour to run them as scheduled. While we regret to reschedule or cancel an activity, we reserve the right to do so at any stage. Should a workshop be cancelled or rescheduled, we will make sure to get in touch with you as soon as possible. We will also offer you a full refund or the opportunity to transfer your booking to another activity.

We may take photos or videos of activities and use them for marketing purposes. Please let our workshop coordinator or store manager know if you do not wish to be photographed or filmed.

Attending our workshops will involve the use of cooking equipment, tools and other items in an environment outside of your own kitchen and home. By participating in a workshop, you understand and accept the inherent risks in the preparation and cooking of food and agree to release Kitchen Warehouse (Aust) Pty Ltd from any and all liability for any damage and/or injury incurred in connection with attendance or participation.