Workshops are conducted demonstration style to allow you to watch and learn from our presenters. We bring in professional chefs, talented cooks, bakers, artisan food producers to demonstrate anything from fundamental skills to trendy techniques. They do all the prep and cooking, while you enjoy the food they serve up. You will also get a copy of the recipes they prepare so you can recreate them at home. Workshops are not hands-on unless otherwise specified.

In-store activities may be ticketed or free. Ticketed workshops and events require advance booking and payment for each individual wishing to attend. On the other hand, you are more than welcome to join any activity that do not require prior booking.

Yes, you need to pay in full online or at the relevant store to secure a place at any paid activity.

You will receive an email confirmation after you have completed a booking online or purchased a ticket at a store as long as you provide an email address. We do not give or post physical tickets. We will protect your information in line with our privacy policy.

We understand that things come up. Just let us know seven (7) days in advance and we are happy to provide you with a credit or transfer your booking to another class. If you need to cancel your booking with less than seven (7) days' notice, you can nominate a replacement instead of forfeiting your payment.

We regret that we cannot refund you if you change your mind about a booking. But we will be happy to provide you with a credit or transfer your booking to another class if you notify us at least seven (7) days' before the scheduled activity. If you need to cancel your booking with less than seven (7) days' notice, you can nominate a replacement instead of forfeiting your payment.