Delivery Information

Standard Delivery

• $9.90 Flat Rate or FREE SHIPPING over $100
• Delivery within 5-7 working days
• Allow an additional two days for orders placed on marketplaces such as Ebay, Catch, MyDeal, and Amazon
• All orders are shipped using Australia Post eParcel service

Free Shipping Promotion

Terms and Conditions: Free shipping promotions are limited time only promotions applicable on orders over the value stated on the promotion. Offer available until 11:59pm AWST on the end date of the promotion. Also not available on international orders.

Shipping

Kitchen Warehouse offers shipping to Australian, New Zealand and Singapore Postal Addresses. To find out more about International Shipping please click here.

Shipping Charges

All orders are shipped using Australia Post. A flat rate of $9.90 shipping applies to all orders shipped within Australia OR FREE shipping on domestic orders over $100. We reserve the right to charge additional shipping fees for large and commercial orders. Express delivery will incur additional charges, depending on the total weight of the order. If you wish to make a large or commercial order please contact our Customer Service team for a quote.

Shipping Method

Australia Post eParcel is a door to door service. We can deliver to residential addresses, business addresses and PO boxes. When shipping to a business address please ensure that you specify the business name together with a contact name at the destination. All orders must be signed for on delivery. If no one is available at the address when delivery takes place a postal card will be left and the parcel can be collected from the nearest post office at a later time.

Shipping Timeframe

Most orders are processed and dispatched within 1 business day of the order being placed. Orders take 5-7 working days for delivery, however orders to remote areas may take longer. Please allow an additional two business days for orders placed on marketplaces such as Ebay, Catch, MyDeal, and Amazon.

Kitchen Warehouse operates from two locations – one in Western Australia and the other in New South Wales. We will always do our best to ship your order from the location closest to you however this may depend on the availability of goods at the time.

Orders being shipped to addresses in New South Wales, Queensland, Victoria and Tasmania will normally be sent from our warehouse in NSW and delivery to metropolitan area addresses will be approximately 2-3 business days.

Orders shipped to addresses in Western Australia, Northern Territory and South Australia will normally be sent from our warehouse in WA and delivery to metropolitan area addresses will be approximately 2-5 business days.

If there are multiple items on your order it may be shipped from one warehouse (as a complete order) or from both locations (to be received in multiple deliveries). You will be advised of the despatch location by email when your order is shipped.