DELIVERY
We are currently experiencing delays in delivery of orders due to unprecedented demand within the Australia Post network. Your order will be packed and shipped within our normal time frames (1 to 2 business days) but there are varying delays in shipping timeframes, allow anywhere from 2 to 5 extra days. For more information please visit Australia Post’s website.
Important updates on Australia Post.
Standard Delivery
- FREE SHIPPING on orders over $100
- Flat Rate $9.90 shipping on orders under $100
- Delivery within 2-7 working days
- Orders are shipped using Australia Post
Free Shipping Promotions
Terms and Conditions: Free shipping promotions are limited time only promotions, applicable on orders over the stated value. Offer available until 11:59pm AWST on the end date of the promotion. Not available on international orders.
International Shipping
Kitchen Warehouse offers international shipping to New Zealand and Singapore addresses. To find out more please view our international shipping information.
Shipping Charges
Orders over $100 are shipped free to Australian addresses. A flat rate of $9.90 applies to orders under $100. We reserve the right to charge additional shipping fees for large and commercial orders. Express delivery will incur additional charges, depending on the total weight of the order. If you wish to make a large or commercial order please contact our Customer Service team for a quote.
Shipping Method
All orders are shipped using Australia Post. We can deliver to residential addresses, business addresses and PO boxes. When shipping to a business address please ensure that you specify the business name together with a contact name at the destination. All orders must be signed for on delivery. If no one is available at the address when delivery takes place a postal card will be left and the parcel can be collected from the nearest post office at a later time.
Shipping Timeframe
Most orders are processed and dispatched within 1 business day of the order being placed. Orders take 2-7 working days for delivery, however orders to remote areas may take longer.
Kitchen Warehouse operates multiple warehouse locations. If there are multiple items in your order they may be shipped from one or more locations. You will receive an email advising when your order has been shipped.
