JOIN OUR COMMUNITY

The VIP club membership is available across all Kitchen Warehouse stores and online. VIPs have access to some awesome benefits both online and in-store.

Become an Online VIP

WELCOME OFFER + GET REWARDED FOR YOUR LOYALTY

• Sign up online and receive a special welcome offer
• Get rewarded for your loyalty. The more you shop the more you receive. As a loyal customer you may receive free gifts, free shipping promotion codes, discounts codes just for you, exclusive online deals and more
• Personalised news about upcoming demonstrations, workshops and special offers
• Exclusive event invitations
• Celebrate with Special Birthday Offers and Rewards
• Delicious recipes for free
• Early access to Sales, Catalogues and Product Launches
• NEW for 2016 - Login or register during checkout to earn points on click and collect orders. Points can be redeemed in-store only.

How it works:

Sign up or register online today and receive a special welcome offer.

Become a VIP Store Card Holder

SPEND - EARN - REDEEM

• Earn points for every dollar spent in-store
• Receive a $10 discount for every 200 points earned
• Personalised news about upcoming demonstrations, workshops and special offers
• Exclusive event invitations
• Celebrate with Special Birthday Offers and Rewards
• Delicious recipes for free
• Early access to Sales, Catalogues and Product Launches

How it works:

Sign up in-store today and receive a special welcome offer and start earning points straight away

Not a VIP yet? We would love for you to be a part of our club of passionate home cooks. Signing up is free - simply contact one of our stores to become a VIP store card holder today.

I’m already a VIP - What happens next?

Great! We have created an account for you. Just mention that you are a VIP in-store or use your email address (the one you provided during the signup process) for online orders.

We will contact you with a discount vouchers, exclusive VIP event invites as well as updates on workshops, free demonstrations and specials which will be hand picked by our store managers.

I have a problem / question regarding my account. What do I do?

Easy! Our stores have your account information and point balance at hand - feel free to ask us for help in-store. Or, if you prefer to call your local store just give us a ring.

For all online VIP enquiries please contact our friendly customer service team who will be more than happy to help. 

Now, let’s talk about the not so small print

There are a few rules (otherwise known as the terms and conditions) that apply to your VIP membership:

• Your in-store VIP points expire 12 months after the transaction date
• We have added you to our email database but you can unsubscribe anytime via the provided link at the bottom of our emails
• We will give you a $10 discount for every 200 points you earn in-store and any leftover points will remain in your account (for example, if you earned 650 points, you receive a $30 discount and 50 points will stay in your account).
• VIP points cannot be earned on corporate orders.
• VIP points cannot be used in conjunction with any other offer including price matching.