Contact us

How can we help you?

Our friendly customer service representatives are available to help. If you have a question or a query you can email us using the contact form, chat to us on live help or call us on 1800 332 934.

How can we help you?
 

Get in touch with us

Call us

Australia Toll free number: 1800 332 934

New Zealand Toll free number: (+64) 0800 177 880

OPERATING HOURS:

Monday - Friday: 9am - 8pm (AEDT)

Email us

Questions, queries, feedback?

Email us any time and our customer service team will get back to you.

Email us






Live help

Need help but don't want to talk on the phone?

Use our live chat, we're happy to help.

OPERATING HOURS:

Monday to Friday: 9am to 8pm (AEST)

Saturday: 10am to 8pm (AEST)

Sunday: 11am to 7pm (AEST)

Corporate/bulk orders?

If you are looking to purchase items in bulk or have a large corporate order, our Corporate consultants will be happy to discuss your requirements and provide you with a quote for discount pricing. Click here for further information

Frequently Asked Questions

We offer free shipping on orders over $100 and a flat rate of $9.90 on orders over $100. See our full delivery information

Information on our returns policy is available at our website. Our customer service team is available Monday to Friday, 9am - 7pm AEST (excluding public holidays). Alternatively, any member of staff in one of our stores can answer any questions you have about our return policy.

If you are looking to purchase items in bulk or have a large corporate order, our Corporate consultants will be happy to discuss your requirements and provide you with a quote for discount pricing.

For all product information please contact your preferred store by phone. These details are available on our Store Locator page. Alternatively, you may complete a Customer Feedback Form and a customer service representative will be in contact by email or you call us on 1800 332 934.

Our warehouse is located in Epping, 3076, VIC. Please note our warehouses are not open to the public.

Send us you written comments and suggestions at our mailing address:

WA Head Office

1 Pensioner Guard North Fremantle 6159

Please note that returns cannot be processed at our head office.

visit us

For all store enquiries, trading hours and locations, please contact your local Kitchen Warehouse Store.

Careers

If you would like to join our team and kickstart your retail career, find out everything you need to join the Kitchen Warehouse team.