Kitchen Warehouse offers international shipping on eligible products. We currently offer international shipping to New Zealand and Singapore only. All prices on kitchenwarehouse.com.au are displayed in Australian Dollars (AUD). All orders will be charged in AUD. Our Customer Service team can be contacted for more information if needed. Phone number for customers in New Zealand: (+64) 0800 177 880.
We are currently experiencing delays in delivery of orders due to unprecedented demand within the Australia Post network. Your order will be packed and shipped within our normal time frames (1 to 2 business days) but there are varying delays in shipping timeframes.
Important updates on Australia Post.
How to Order
Shipping costs will be reflected during checkout when you select New Zealand or Singapore as the shipping country.
Calling from New Zealand?
Toll Free Number (+64) 0800 177 880
International Shipping Cost
International shipping costs are based on the destination country and the total weight of your order. Shipping cost to New Zealand start at $15 AUD and shipping to Singapore starts at $29 AUD. To estimate shipping costs to your destination add the desired products to the cart, continue to checkout and select your country in the checkout step "1. SHIPPING". If you have any questions please contact us.
Customs and Duties
Prices do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. We cannot be held responsible for any additional charges on your international order, nor can we accept a return of the order in this case. Your parcel may be abandoned if you refuse to pay these charges. We will not be held responsible for any loss of funds as a result of this occurrence.
For more information about New Zealand Duty go to www.whatsmyduty.org.nz to check whether your order will attract any additional charges.
Please note: marking international orders as a gift in order to bypass or reduce any customs fees is not possible as this is an illegal practice and your local customs office will be able to help with further information about your country's regulations.
GST - Goods and Services Tax
10% GST (currently payable in Australia) is automatically removed from the purchase price of your products for overseas orders.
Customers in New Zealand will receive their orders within 2-3 working days approximately (metro areas).
Customers in Singapore will receive their orders within 2-3 working days approximately (metro areas).
All items shown on our website are covered by the relevant Australian warranty. Return shipping to Kitchen Warehouseof faulty goods is payable by the customer.