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Take it home in 1 hour!
Save the hassle. Take your time, shop online. Then collect from your chosen store.
It’s that simple.
How it works
Shop online
Browse our online store
and choose from an extensive selection
of click and
collect compatible products.
Select a store
From the available options,
choose the store most convenient to you.
Collect your order
Wait for our confirmation email,
then skip the stress and collect your order in
store any time in the next seven days. It’s that simple.
Frequently Asked Questions
Is Click & Collect a FREE Service?
Yes - Click & Collect is FREE for all orders
How long does it take for my order to be ready for collection?
Your order will be made available for collection within 1 business hour. You will receive an email confirmation when your order is ready.
What do I need to bring when collecting my order?
When collecting your order you must present a copy of the order
confirmation and suitable photo identification such as a passport or driving
licence.
Can someone else collect my order on my behalf?
Yes, during checkout you will be asked to nominate the person collecting your
order. You can collect your order yourself or nominate someone else to
collect it on your behalf.
The person collecting your order will need to present a copy of the order
confirmation as proof of purchase and present valid photo identification
such as a passport or driving licence.
How long are orders kept for collection?
Your order will be available for collection from your chosen store for 7
days. After this time, we will cancel the order and refund back to the
original payment method. Please allow up to two weeks for refunds to show in
your account. Our customer service team will confirm when a refund has been
processed.
Can I collect from my local store?
Click & Collect is available at all Kitchen Warehouse stores. Please check
our website for availability of individual items.
What if an item in my Click & Collect order is out of stock?
We check store stock before you make an order but sometimes an item ordered
for Click & Collect may be sold in-store before it can be put aside.
If an item in your order is out of stock our customer service team will call
you to resolve the issue.
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